Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly and securely.

Order Processing Time

  • All orders are processed withinΒ 3–5 business days after payment is confirmed.

  • Orders are not processed or shipped on Sundays or public holidays.

Shipping Rates & Delivery Times

  • Shipping charges are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times:

    • Karachi: 1–3 business days

    • Other Cities in Pakistan: 3–5 business days

    • International Orders (if applicable): 7–21 business days

Shipping Coverage

We currently ship across Pakistan. International shipping may be available for selected locations.

Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with tracking details.

Delays in Delivery

Delivery times may be affected by:

  • Public holidays

  • Weather conditions

  • Courier delays beyond our control

We are not responsible for delays caused by courier services after dispatch.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, contact us within 48 hours of delivery notification.

Contact Us

For shipping-related questions, contact us at:

Address: The Mega Mall, 1st Floor, Shops No. 199, 200 & 204, Block 18, Gulistan-e-Johar, Karachi, Sindh, Pakistan
Email: [zamzamgiftcenter1@gmail.com]
Phone: [03300313219]